Shipping & Returns
FunGifts4U.com ships products around the world to customers in many countries. We make every effort to ensure products are of the highest quality, and that they arrive on time.
To learn more about shipping times and costs, as well as our policies for returns and refunds, please review the information outlined below.
We utilize several courier networks to ship our products to customers around the world, and do our best to ensure that you receive your products safely and in a timely manner.
Prior to shipping our products, we conduct a thorough quality control check on every order to ensure your complete satisfaction with our products. Processing times for these checks vary depending on the size and scope of your order:
• Simple products and smaller orders will take between 1 and 3 business days to process.
• Complex items and large orders may take between 5 and 7 business days to process.
When the products leave our warehouse, delivery time will depend on the shipping company used. Please note that deliveries may be delayed during peak shipping periods or during holidays. We will attempt to inform you of any delays that may arise.
We use flat-rate shipping for orders, if it is available. In some cases, the size or weight of your order may prevent the use of flat-rate shipping; in these cases, we will use expedited or standard shipping to send you your products.
Signature on Delivery
We require a signature upon delivery of our products; this is to ensure that items arrive safely to their destinations. If you are unavailable to sign for your order, the package courier will seek a signature from one of your neighbors. If the courier is unable to get a signature for the package after 2 attempts, he or she will leave a calling card at your home; this card will provide you with information of when and where you can pick up your package.
Returns and Refunds
We do our best to deliver high-quality products and accurate orders to our customers; however, we recognize that sometimes items do not meet customers’ expectations. We are happy to offer refunds and returns for unsatisfactory products in these cases.
To receive a refund on a product, please ensure that you meet the following conditions:
• Return the items within 30 days of purchase
• Include the original receipt with the item
• Provide your name and address
• Items were not on clearance
• Items were not purchased with a gift card
• Items have not been worn or used
• Original labels and tags have not been removed.
We will process your refund after receiving your items and verifying the above conditions have been met. Once approved, we will refund you the cost of the items (not including delivery costs) via your original method of payment.
How to Return Items
If you would like to return an item to us, please carefully follow these steps:
1. Contact customer service via phone or email within 7 days of receiving the item. You can also use our Returns website form by clicking here: Return form
2. If emailing, include your order number in the subject line. If calling, please have your order number on hand to ensure we can process your request quickly.
3. Ensure that the item has not been worn, washed, or used.
4. Keep original packaging intact, including tags, bags, and boxes.
5. Package the items you are shipping back to us securely to prevent damage or loss.
6. When your return has been authorized, we will email you a shipping label; attach this label to every package you are sending back to us.
Options for Return Shipping
You may select one of two options for shipping items back to us:
1. Self-ship: Package must arrive within 10 days. You are responsible for all shipping costs.
2. Reverse pickup: Item will be picked up at the original delivery address. Only available in select areas, based on our network of couriers.
If you receive a damaged item, please contact customer service within 24 hours of receiving the item. We ask that you take photographs of the damage if you can, so that we can process the return and refund more quickly. Return the damaged items using the options and guidelines listed above.